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Related FAQs
  • Why is my security camera affected?
  • Which security camera model is affected?
  • How will I know which security camera is affected?
  • How will I know which security camera is affected?
  • Why am I being asked to replace my camera(s)?
  • When will my camera stop connecting?
  • Can I still use my camera(s) if I chose not to replace it/them?
  • If I have multiple cameras that are affected, do all of them get replaced?
  • Will I lose all my pictures and videos?
  • If I bought my camera recently, will it be covered by the warranty for this?
  • Will I receive an alert if I haven't used my device in a long time?
  • I received an in-app alert, but my unit is working fine. What should I do?
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Author mathieu_vaillant_vosker_com

I received an in-app alert, but my unit is working fine. What should I do?

The 3G cellular shutdown is gradual, and your camera may still work for a certain time. We advise you to claim your new camera as soon as possible so you can enjoy a fully functional security camera uninterruptedly.

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