My universal solar power bank does not power my camera

1. Check if the Universal Solar Power Bank is charged by holding TEST button for 5 seconds. All the red lights should turn on. 

   

   If the Universal Solar Power Bank is discharged, charge it by plugging the DC power adapter in the 5 V IN port.

   

2.  Use the right output cable for your camera model:
   1. V100/V200: use the supplied 1.5 mm cable from the camera to the 12V output port on the back of the Solar Power Bank.
   2. V150: use the supplied Micro-USB cable from the camera to the USB port on the back of the Solar Power Bank.
   3. V300: use the supplied USB-C cable from the camera to the USB-C port on the back of the Solar Power Bank.
3. Check if the output cable is in good conditions (not chewed, cut, etc).
4. Clear all debris, dust and snow off the Universal Solar Power Bank.
5. Reassess if the location and orientation provide optimal sunlight to the solar panel. If possible, choose a south-facing position.
6. Before leaving the area, trigger a photo and check your app to ensure proper network connection.

CAUTION:

• Do not drop, disassemble or puncture the power pack.
• Do not place in fire, extremely high temperature, or water.
• If you notice something not right when in use or when charging, like melting, a bulge in the housing or the unit getting extremely hot, stop using it immediately.

WARNING: Failure to follow these safety instructions may result in fire, electric shock, damage, or other injuries. This power pack is not a toy. Keep away from children and operate outside.