Getting Started
User Manual for your V100 camera
How to activate my V100 camera?
How to install your V100 camera
Troubleshooting
How to update your V100 cameras firmware
Understanding V100 led patterns
Useful Information
What are the different ways to power my V100 camera
Compatible accessories with V100
Cellular Network Update
About the Network Cellular Update
Why is there a 3G network upgrade?
My V100 and the Cellular Update
Why is my security camera affected?
Which security camera model is affected?
How will I know which security camera is affected?
How will I know which security camera is affected?
Why am I being asked to replace my camera(s)?
When will my camera stop connecting?
Can I still use my camera(s) if I chose not to replace it/them?
If I have multiple cameras that are affected, do all of them get replaced?
Will I lose all my pictures and videos?
If I bought my camera recently, will it be covered by the warranty for this?
Will I receive an alert if I haven't used my device in a long time?
I received an in-app alert, but my unit is working fine. What should I do?
Process to Claim My New V150
Do I have to return my camera to claim my new V150 camera?
How long will it take to ship my new camera?
Question About My New V150
Is a 2-year warranty included with my new camera?
Why should I need to pay for a plan for my new camera?
I claimed my new V150. How can I track my shipment?
How will I receive my promo code for my 3 free months of the Elite plan?
How can I get my promo code(s) for 3 months of the security plan if I lost the email sent by your te
How can I use my code to get 3 months of the Elite plan for free?
I already have a plan for my V100. How can I transfer my plan to my new V150 camera?