FAQ
Support by Product
Submit Ticket

Login

Vosker App

FAQs

General FAQ Activation FAQ Technical FAQ Troubleshooting Website Orders V300 Getting Started Troubleshooting Useful Information V300 Ultimate Getting Started V150 Getting Started Troubleshooting Useful Information V200 Getting Started Troubleshooting Useful Information V100 Getting Started Troubleshooting Useful Information Solar Power Bank Getting Started Troubleshooting Useful Information Vosker App Getting Started Troubleshooting Useful Information About Plans Useful Information About App Parts and Accessories SD/Micro SD card Batteries Antenna Cellular Network Update About the Network Cellular Update My V100 and the Cellular Update Process to Claim My New V150 Question About My New V150 Useful Information

Knowledge Base

Support by Product V300 V300 Ultimate V150 V200 V100 Solar Power Bank Vosker App Parts and Accessories

Getting Started

Accessing your account
How can I buy a plan?
How do I have access to the free plan?
How can I download HD pictures on my phone?

Troubleshooting

What can I do to increase my photo quality?
Why does the resolution on my photos seem to be low?
Why do my picture colors look wrong?
Cant login to my vosker account.

Useful Information About Plans

What happens when my camera reaches the monthly photos limit?
What happens when my free trial expires?
How many cameras can I put on a plan?
Can I use my own sim card or take a plan with a cellular provider other than VOSKER?
In-app purchases and add-ons
How to cancel your security plan
Payment issues
How to upgrade your security plan
How to downgrade your security plan

Useful Information About App

How to change my camera settings from the VOSKER app
VOSKER sense
How to delete camera from account
How can i share my pictures with several people?
What is the resolution of the transmitted photos?

No connection Real-time notifications may not work